Privacy Policy - Ferguson's House of Furniture
Privacy Policy
Who We Are
We are not just a furniture store. Ferguson's House of Furniture is committed to providing quality furniture and exceptional service to our customers. Our company is built on strong values and a dedication to customer satisfaction.
Scope of this Privacy Policy
This is the privacy policy of Ferguson's House of Furniture (referred to as “we,” “us,” or “our”). This policy describes how and why we collect, use, share, and protect your personal information within our retail stores. Our privacy policy also outlines the choices you can make about how we collect, use, and share your personal information.
The Information We Collect About You
Information We Collect From You
- For registration: When you create an account in our store, we collect your name, email address, and phone number.
- For billing and delivery: To process payments and deliver products, we collect your name, address, phone number, email address, and payment details.
- For surveys and promotions: If you sign up for promotions or provide feedback, we collect your submitted details.
- During customer support interactions: We collect information when you contact our customer care team.
Information Collected Automatically
- We may use cookies and tracking technologies to collect data such as your IP address, browser type, and site activity.
- We may collect geolocation data if you allow location services.
- Security cameras in our stores may capture video footage for safety and operational purposes.
How We Use Your Information
- To process transactions and provide customer support.
- To send you marketing and promotional materials.
- To improve our store experience and operations.
- To comply with legal requirements.
Sharing Your Information
We do not sell your personal information. However, we may share your information with trusted service providers who assist us in operations such as payment processing and delivery services. If you wish to be removed from receiving future communications, you can opt out by texting STOP. For help, text HELP or email us at [email protected].
Mobile Information & SMS Communications
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you wish to be removed from receiving future communications, you can opt out by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.
Message Terms & Conditions
By subscribing to Ferguson's House of Furniture SMS notifications, you agree to receive marketing messages regarding promotions, updates, and sales. Message frequency may vary. Message and data rates may apply.
For customer care support, text HELP for help or contact us at [email protected].
To opt out, text STOP to cancel.
Your Choices and Rights
You may opt-out of marketing communications at any time by contacting us. You may also request access, corrections, or deletion of your personal data.
Security
We implement security measures to protect your data. However, no online service is 100% secure, and we encourage safe online practices.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us:
Ferguson's House of Furniture
110 Main St, Wintersville, Ohio 43952
Phone: 740-264-6440
Changes to this Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
Effective Date: February 13, 2025